About Service Design

Wed, 13 May 2026 15:17:55 -0700

About AI

Thu, 23 Apr 2026 15:17:55 -0700

I’m going to write about my experience with AI. Here’s the outline:

I think the AI industry is ridiculous and packed with people who suffer deeply from Software Brain and an inability to embrace other humans.
I think the technologies backing “AI” are really effing cool – all of them, not just the current monstrosity that is “LLM”.
I think all of our current LLMs represent a level of knowledge theft that is undeniable and absolutely grotesque. I hope this industry fails because it doesn’t deserve ot survive after strip mining the beautiful work of humans on the internet for decades.
But I still use these tools…
I love creating. Years ago I created using code and hardware. I was never good at it. I stopped creating with these tools because it made me feel bad about myself.
LLMs and modern tools have given me a way back in. I won’t lie: I love it.
But I see the prices going up and the way these companies are pillaging the world, so I am trying to work with small, locally run models only. And I’ve had success. And I still love it. And it’s all magical.
And I’m sad, because these companies have actually created deeply meaningful, enabling tools, but when endless capital power is your endgame, you can never stop. And that’s heartbreaking.
If technology is about enabling humans, job done. And I want to discuss how it’s enabled me.